Employment Type
Job Location
987 Old Eagle School Road, Wayne , Pennsylvania, 19087
Working Hours
8:30 am - 5:00 pm
Date posted
February 19, 2021
Valid through
March 31, 2021
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Position title
Service Coordinator

Job Duties:

  • Communicate key information relating to students’ services to appropriate CTP staff, providers and school representatives
  • Provide exceptional support to staff who are assigned as providers for students in caseload
  • Accurately track the utilization of authorized student related services
  • Document all service issues and exceptions in a timely manner and in sufficient detail
  • Monitor provider and client attendance, absenteeism and cancellations
  • Provide exceptional customer service to staff and schools
  • Proactively resolve problems and issues
  • Assist in student referral life cycle
  • Assist the Student Services, Payroll and Billing teams with ensuring that contractors submit appropriate documentation of services provided
  • Ensure strong employee and contractor relationships
  • Assist the Student Services team in the reconciliation of client service discrepancies
  • Participate in team and organization meetings, events, in-services and trainings
  • Other duties as assigned




  • Manage all aspects of a student case load
  • Ensure students receive their Related Services as outlined in their Individualized Education Program (IEP)
  • Initiate, monitor, update and insure the completion and documentation of services for existing and new students
  • Track the service delivery of providers assigned to students within caseload





  • Excellent interpersonal skills, both written and verbal
  • Bachelor’s degree
  • Extreme attention to details
  • Ability to build and maintain good relationships with various groups of people both internal and external to CTP
  • Collaborative, team player who can also work independently
  • Experience in MS Applications and related systems
  • Previous experience in a coordination position preferred
  • Ability to prioritize and multi-task
  • Ability to problem solve and tackle issues to their resolution
Job Benefits
  • Work schedule 8:30am to 5:00pm
  • Competitive Pay
  • Simple IRA, Medical and AFLAC
  • Paid Holidays
  • Working with a great team
  • Access to professionals that are top of their field

Connecting the Pieces is an equal employment opportunity provider. We are committed to a policy of nondiscrimination and equal opportunity in relation to the basis of race, color, creed, religion, gender (including pregnancy, childbirth and related medical conditions), national origin, citizenship or ancestry, age, disability, marital status, veteran status, genetic information, sexual orientation, or gender identity, against victims of domestic violence, sexual offenses, or stalking, or upon any other categories protected by federal, state, or local law.

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Position: Service Coordinator

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